August 26, 2020

Hurricane Laura claims resources for MetLife policyholders

The National Hurricane Center has issued a hurricane and storm surge watch in the states of Texas, Louisiana and Mississippi.


MetLife, the program provider of our endorsed Auto & Home program, is offering a variety of resources for MetLife policyholders impacted by Hurricane Laura.

Hurricane Laura has now strengthened to a Category 4 hurricane; a potential for catastrophic storm surge, extreme winds and flash flooding is expected, and these hazards will extend far from the center of the storm. The National Hurricane Center has recently issued a hurricane and storm surge watch in the states of Texas, Louisiana and Mississippi.

MetLife Auto & Home National Catastrophe Response Team and claims personnel are prepared to:

-- Help customers secure shelter as needed
-- Guide customers through temporary repairs
-- Issue advances for immediate expenses using debit cards and electronic fund transfers
-- Promptly compensate customers for any damage to property

For MetLife Auto & Home auto property damages, please contact the following:
Phone Number: 866-NYSUT-22 (866-697-8822)
Fax: 866-743-1546
Email: MET_CAT@metlife.com
Available 24 hours, 7 days a week, 365 days a year

For MetLife Auto & Home flood policy claims, please contact:
Phone: 877-254-6819
Customer Email: metlifecs@torrentcorp.com
Customer Website: metlife.managemyfloodpolicy.com
Agent website: https://metlife.torrentflood.com

Other resources for NYSUT members:

https://www.metlife.com/support-and-manage/hurricane/

https://twitter.com/metlifecares

https://www.metlife.com/blog/security/hurricane-safety-tips/

https://mlah-pnp-r1.s3.amazonaws.com/uploads/2017/09/Bug_Out_Bag.pdf

https://www.youtube.com/watch?v=iD_pKZE8Sr8&feature=youtu.be